Tackling demand together

Source: Department of Health

Follow this link to view full text

Date of publication: October 2009

Publication type: Best Practice

In a nutshell: This toolkit has been produced by a group of ambulance providers and primary care trust commissioners together with the Department of Health to offer practical analysis, worksheets and tools to help all commissioners and providers improve urgent and emergency care services through better understanding of the factors affecting significant rises in 999 demand.

Length of publication: 59 pages

Urgent care joint clinical venture in North Lancashire

Source: NHS North Lancashire

Follow this link to view seminar agenda

Year of publication: August 2009

Publication type: Press Release

In a nutshell: A seminar is being held for all stakeholders in urgent and unscheduled care, giving a detailed appraisal of the new integrated urgent care service in the Lancaster and Morecambe district.  The seminar will be held on Friday 18th September, 09.30-12.30, Moor Lane Mills, Lancaster LA1 1QD

Length of publication: 1 web page

Some important notes: Follow this link for the full flyer

Primary Care Foundation urgent care conference report

Source: Primary Care Foundation

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Year of publication: June 2009

Publication type: Report

In a nutshell:  Kaye McIntosh reports from the Primary Care Foundation seminar entitled “Urgent care: a practical guide to transforming same-day care in general practice”

Length of publication: 6 pages

Some important notes: The seminar was based on the Primary Care Foundation report of the same name – follow this link to view the report.  Presentations are also available from the seminar – follow this link to view presentations

Urgent care: a practical guide to transforming same-day care in general practice

Source: Primary Care Foundation

Follow this link for full text

Date of publication: May 2009

Publication type: Report

In a nutshell:  This report describes the work of GPs across five very different PCTs, outlining key lessons for improving urgent care.  The report and recommendations are designed to suppport all organisations delivering general practice services including GMS, PMS, PCTMS, APMS and the new GP led health centres.  This report is sponsored by the Department of Health, and supported by the Royal College of General Practitioners and the British Medical Association.

Length of publication: 36 pages

Some important notes: An event is being held at the King’s Fund on 25 June 2009 to highlight the key findings and recommendations of this report.  Follow this link for full details.

Urgent care system reform for Central Manchester

Source: NHS Manchester

For fulltext link here

Year of publication: 2008

Publication type: Report

In a nutshell: The urgent care programme was set up to improve the existing system and deliver a world class service to patients within Central Manchester. A review of the current system was undertaken which gave a picture of its strengths and weaknesses. A commissioning intent document was created which described a vision for urgent care services. This has been developed into a system design document which details the future model of urgent care services. This programme is a partnership between NHS Manchester, Manchester City Council and Central Manchester Practice Based Commissioning Group.

Length of publication: 205 pages

Patient and Public Involvement in OOH’s and Urgent Care Conference

Source: Urgent Healthcare Solutions

For fulltext link here

Year of publication: 2009

Publication type: Conference

In a nutshell: Over the last decade there have been enormous changes in the way that urgent care services are provided. This conference is aimed at all those with an interest in understanding the importance of patient and public involvement in urgent care.

Length of publication: 1 web page

Some important notes: The conference is intended for patients and service users, PCT and SHA senior managers involved in commissioning urgent care services as well as Chief Executives, Directors and senior managers from OOHs and urgent care providers.

Planning for pandemic influenza in social care

Source: Department of Health

For fulltext link here

Year of publication: 2009

Publication type: Best Practice

In a nutshell: The aim of this guidance is to equip local authorities and other social care organisations with the tools and resources needed to plan for, and meet the challenges presented by, pandemic influenza.
This publication includes nine modules. Modules 1, 2, 3 and 9 are now available and the remaining modules will be published over the next few weeks

Length of publication: 9 modules

Some important notes: This guidance is intended primarily for those responsible for preparing local authority social care services for an influenza pandemic, but will also be of interest and use to other stakeholders, including PCTs and acute health trusts.