Case management of patients who frequently present to a Scottish emergency department

February 28, 2009

Source: Emergency Medicine Journal

For fulltext link here

Year of publication: 2009

Publication type: Journal article

In a nutshell: The aim of this study was to assess whether case management of frequent attenders to the emergency department (ED) reduces subsequent attendances made by these patients. Patients who attended the ED 10 times or more over a 6-month period were identified. Their cases were assessed and care plans put in place, if appropriate. Patient attendances over the subsequent 6 months were compared. The findings of this study suggest that individual case management and implementation of care plans may help to reduce subsequent attendances in patients who frequently attend ED.

Length of publication: 3 pages

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